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EIDX/CompTIA ConsignmentScenario VII
Credit Claim (Bill-up to Book)
If distributor has taken a Ship-from-Stock and Debit (SSD)
discount (debit against the supplier), and the distributor's customer
returns the product afterward, the supplier can request that the
distributor back out the discount by taking an SSD credit (credit
to the supplier). The distributor may send a response, if needed
to inform the supplier that there is a problem with the claim.
Click here to view a larger image.
| Step |
Description |
| 1. - 4. |
The graphic above contains a representative
scenario. See index for links to adjacent models and scenarios
using this model. |
| 5. |
This model: If a product
is returned for which the supplier had approved a debit claim,
the supplier may send a credit claim to the distributor, asking
them to back-out the debit. This process is also known as "bill
up to book." The distributor may send a response if there
was a problem with the supplier's credit claim - either a business
issue such as a disagreement with the claim, or a technical
issue, such as invalid part number. |
Activity Diagram
Click here to view a larger image.
| Step |
Description |
| A. |
At Start State A, the component
supplier has reviewed sales data and determines that product
for which a distributor took a Debit Claim has been returned
by the distributor's customer. |
| 1. |
The component supplier
generates Credit Claim to the distributor to back-out the debit
that the distributor took. This is also known as "Bill
up-to-book." |
| 2. |
The distributor processes
the Credit Claim to determine if the request is valid. |
| 3. |
The distributor responds
to the Credit Claim. The distributor will either approve the
request, deny the request, providing a reason for the denial,
or mark it as pending.
If the claim is approved, then the distributor then adds the
credit (to the component supplier) to the amount owed component
supplier from other transactions.
If the initial response is "pending," the component
supplier should expect to see a follow-up response within
a reasonable amount of time. The definition of "reasonable
amount of time may be based on the Trading
Partner Agreement.
|
| B. |
At end state B, the distributor
has accepted the component supplier's claim. All claims have
been processed by both parties and both parties know the status
and disposition of the claims. |
| 4. |
The component supplier
processes the distributor's response. |
| C. |
Start state C indicates
that the Credit Claim Response sub-process may be invoked if
the distributor needs to send a follow-up response to the distributor.
|
| D. |
At end state D, the distributor
has sent a response as required under the Terms and Conditions
Agreement. All claims have been processed by both parties and
both parties know the status and disposition of the claims.
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